Privacy Policy

At LearnLive, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing or using LearnLive, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various types of personal information to provide and improve our services, including:

• Personal Identification Information: When you register for an account, enroll in courses, or interact with our website, we may collect your name, email address, phone number, and other contact details.
• Payment Information: If you make a purchase, we collect payment details such as credit card information or other payment methods, processed through secure third-party payment providers.
• Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and time spent on the site.
• Course Activity Data: We track your progress in courses, including completed lessons, assignments, and certifications.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To process your registration, enroll you in courses, and provide access to learning materials.
• Customer Support: To respond to your inquiries, resolve issues, and provide assistance related to your courses or account.
• Improving Our Website and Services: To analyze usage trends, improve user experience, and develop new features or services.
• Marketing and Communication: To send promotional offers, updates, and newsletters. You can opt out of marketing communications at any time.
• Legal Compliance: To comply with legal obligations or resolve disputes.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information. This includes encryption, secure servers, and access control protocols. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your data with trusted third-party service providers who assist in the operation of our website, such as payment processors, hosting providers, and email marketing platforms.
• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency), we may disclose your personal information.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze site traffic. Cookies are small text files stored on your device that help us remember your preferences and improve the functionality of the website. You can manage your cookie preferences through your browser settings.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You may request access to the personal information we hold about you and request corrections if necessary.
• Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
• Opt-out of Marketing: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in the emails or contacting us directly.
• Cookies: You can manage or disable cookies through your browser settings.

7. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will post the updated version on our website with a new effective date. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: [email protected].